Terms of service
Service Policy
Effective Date:24/01/2025
1. Introduction
This Service Policy outlines the terms and conditions under which we provide our services at www.selflovecast.com. By using our services, you agree to comply with this policy.
2. Service Availability
- Our services are available 24/7; however, access may be temporarily restricted for maintenance or technical issues. We will notify you of any significant downtime.
3. Order Processing
- All orders are processed promptly. Orders placed on weekends or holidays will be processed the next business day.
- You will receive an order confirmation via email upon successful completion of your purchase.
4. Customer Support
- Our customer support team is available to assist you with any inquiries or issues. You can reach us via info@selflovecast.com.
- Our support hours are Monday to Friday: 9AM-5PM (EST).
5. Service Limitations
- We strive to provide accurate product descriptions and images; however, we do not guarantee that all information is error-free. For any discrepancies, please contact customer support.
6. Payment Terms
- Payments must be made in full at the time of order. We accept various payment methods Credit Cards,Debit Cards,PayPal.
- Prices are subject to change without notice, but orders will be charged at the prices listed at the time of purchase.
7. Return and Refund Policy
- Please refer to our Return and Refund Policy for information regarding returns and exchanges.
8. Liability Limitations
- Our liability is limited to the maximum extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
9. Amendments
- We reserve the right to update or modify this Service Policy at any time. Changes will be effective immediately upon posting.
10. Contact Us
- For questions about this Service Policy or our services, please contact us at info@selflovecast.com or Self Love Cast LTD 71-75 Shelton Street Covent Garden London WC2H 9JQ UNITED KINGDOM Company Number 16234502